Salg først – så CRM

Salg først – så CRM

av | 9. november 2017

For English version click here. De fleste CRMer blir laget for å håndtere hele kundens livssyklus. Dette inkluderer markedsføring mot nye og eksisterende kunder, håndtering av salg og oppfølging av leads, bestilling, forsendelse, fakturering og kundeservice. Det...
Salg først – så CRM

Why your CRM might be killing your sales

av | 6. november 2017

For Norsk versjon klikk her. Most CRMs are made to handle the whole customer relationship. This includes marketing towards new and existing customers, handling sales and leads follow-up, order production, shipping, billing, and customer support. It’s no surprise that...
First we take… eh… a place in the US…. then we take Berlin!!

First we take… eh… a place in the US…. then we take Berlin!!

av | 30. oktober 2017

  I’ve been out in the big world again, allowed to share my passion about Domain-Driven Design and Behaviour Driven Development in Software, by giving the same presentation with Anita Kvamme, as we did at ExploreDDD in Denver a month ago (You can read about it in...
Starstruck @ ExploreDDD in Denver

Starstruck @ ExploreDDD in Denver

av | 6. oktober 2017

A couple of weeks ago, me and my former colleague Anita Kvamme, gave a presentation at the ExploreDDD conference in Denver. I must admit there was quite a few butterflies upfront, rising from questions in my head like “will there be anyone interested in listening to...
The right customer

The right customer

av | 27. september 2017

The customer is always right. Right? But who is the right customer – and is anyone left? As mentioned in a previous post, one of the key elements in everything we do is to make sure the customer is heard – that his or her feedback is taken into...