Take charge of your lead management
A Complete Solution for Customer Engagement
Imagine an intelligent platform that effortlessly manages every stage of the customer journey—from the very first enquiry to the final sale. That’s Cube: a robust solution designed to unify your customer data, automate workflows, and guarantee impeccable follow-up at every step.
Effortless Integration
Cube integrates seamlessly with your existing data warehouses and CRM systems via secure API interfaces. This gives you a unified view of all customer data and streamlines information flow across your organisation, ensuring everyone has access to the insights they need.
Smart customer follow-up
– Captures and analyses leads from every source
– Merges new customer details with your existing data
– Automatically assigns tasks to the right department and advisor
– Delivers real-time insights into the entire customer journey
Benefits Across Your Organisation
Customer service teams gain valuable insights into the impact of their frontline work. Appointment setters are supported with efficient scheduling tools. Advisors receive process support for first-class customer management. All of this is brought together in one user-friendly system, purpose-built for clear and successful customer communication.
With Cube, you have a specialised tool that simplifies complex processes and ensures no lead is ever overlooked. The outcome? Satisfied customers and efficient use of resources.
Cube is the system that COORDINATES customer journeys to BOOST profitability, efficiency, and controL.
Seamless collaboration for optimal workflows
Effective responsibility allocation
Achieve clearly defined ownership of customer follow-up and maintain full control over the customer journey. Avoid overlapping communications and ensure a consistently professional customer experience.
Comprehensive overview
Cube provides you with a complete overview of all active leads, enabling efficient resource allocation and optimal follow-up.
Streamlined lead management
Disqualify leads with a single click and document the rationale behind each decision. Structure and categorize data for future segmentation and targeted follow-up.
Real-time analytics
Monitor conversion rates in real time and continuously optimize your efforts. Live segmentation allows you to prioritize the most promising leads as they emerge.
Seamless system integration
Automatic data transfer between systems via API ensures that all customer information is updated across your data warehouse and associated platforms.
How Cube optimizes your lead managementg
For sales leaders aiming to maximize the value of every customer opportunity, Cube delivers a comprehensive lead management solution. The system ensures that each lead is followed up professionally from initial contact through to closed sale.
Complete tracking and control
– Holistic overview of the entire lead lifecycle
– Intelligent tracking of lead sources and conversions
– Automated bottleneck detection
– Detailed insights for sales managers and stakeholders
Efficient process management
Cube adapts to diverse sales processes, ensuring every lead follows the optimal path. The system automates workflows and provides extensive reporting for ongoing improvement.
Simplified and effective workflow
– No leads are lost or overlooked
– Supports differentiated processes for different lead types
– Enhanced reporting and control