The right customer

The right customer

av | 27. september 2017

The customer is always right. Right? But who is the right customer – and is anyone left? As mentioned in a previous post, one of the key elements in everything we do is to make sure the customer is heard – that his or her feedback is taken into...
The message, part 1

The message, part 1

av | 15. september 2017

One of the things that the TINC project challenges us to do is to sharpen our message. Who are we? What do we do? How do we do it? What does that mean and to whom? It’s complicated. Or, maybe it’s actually easy. It’s just that there’s so much to say, and people are...
Tre hakk mer Headshed

Tre hakk mer Headshed

av | 6. september 2017

I september markerer vi en ny overgang i Headshed – den 01.09.2017 gikk vi fra å være bitte små til å bli tre ganger så store – fortsatt bitte små, altså, får nesten plass i lomma eller i hvert fall i lommeboka til et stort konsern. Men i dag blir vi altså...